MoneyGram International Reports First Quarter 2020 Results
"I'd first like to offer my heartfelt appreciation to our employees and partners whose tireless efforts, combined with our leading digital capabilities, allowed us to provide uninterrupted service to our customers during these unprecedented times," said
First Quarter 2020 Highlights, Year Over Year
- Achieved positive global money transfer transaction growth for the quarter, with walk-in growth rates negatively impacted post-COVID-19
All Channels |
Digital Channel |
Walk-In Channel |
||||
Pre-COVID-19, |
6% |
56% |
(1)% |
|||
Post-COVID-19, |
(18)% |
58% |
(29)% |
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Total first quarter 2020 |
2% |
57% |
(6)% |
|||
* The Pre- and Post-COVID-19 growth rates are approximate and are presented for illustrative purposes only. Total first quarter 2020 rates are as-reported. |
- Reported 57% Digital transaction growth for the quarter, marking a continued acceleration from the fourth quarter 2019. Performance was driven by market expansion, high customer retention rates, and strong demand for the
MoneyGram app - As the crisis unfolded,
MoneyGram quickly shifted its marketing and operational focus to its online and digital capabilities to ensure customers were able to continue to seamlessly send and receive money from the safety of their own homes, in more than 70 countries - At quarter end, Digital transactions accounted for 18% of all money transfer transactions, and this percentage has grown significantly to 28% in the first 27 days of April
- MoneyGram Online, comprising 73% of the Digital business, remained a key driver, with transaction growth of 60% for the quarter, and 66% in the post-COVID period, powered by:
- Triple-digit growth in both the
U.S. Outbound and International markets - App downloads increasing 46%
- App transaction growth exceeding 200%
- Improvements in customer retention rates of 23%, and monthly active customers of 40%
- Transactions sent direct-to-account or wallet increased 80%, and in April these growth rates have improved further to more than triple digits
MoneyGram continued to expand its global network, launching services with a number of important partners in key regions:- In
India , with Ebix to expand retail distribution coverage andFederal Bank to expand account deposit capabilities - In the growing
Middle East market, with Etisalat,LuLu Financial Holdings , and Al Rajhi Bank to expand digital and physical presence
First Quarter 2020 Financial Results, Year Over Year
- Total revenue was
$290.9 million , a decline of 8% or 7% on a constant currency basis - Money transfer revenue was
$255.9 million , down 6% or 5% on a constant currency basis - Investment revenue was
$10.1 million for the quarter - Total operating expenses of
$277.8 million improved$29.0 million or 9%, which included a$12.1 million benefit composed of Ripple market development fees of$16.6 million , partially offset by related transaction and trading expenses of$4.5 million - Net loss was
$21.5 million , including$10.1 million of additional non-cash tax expense from an increased deferred tax asset valuation allowance - Diluted loss per share was
$0.28 , including$0.13 per share for the change in tax valuation allowance, and adjusted diluted loss per share was$0.05 - Adjusted EBITDA increased 3%, or 4% on a constant currency basis, to
$51.5 million and Adjusted EBITDA margin improved 180 basis points to 17.7% - Adjusted Free Cash Flow was
$(3.3) million
"The COVID-19 crisis has been devastating to so many people and businesses and I am proud of how we have responded," Holmes said, noting immediate steps
- Implementing its global Business Continuity Plans
- Establishing employee support initiatives including mandatory work from home arrangements
- Reducing expenses and preserving cash
- Conducting proactive outreach to governmental and regulatory bodies
- Proactively managing fraud prevention program to protect consumers from coronavirus-related financial scams
- Alerting and directing consumers to the website and app, and encouraging direct-to-account transfers
"While no one can predict the duration of the pandemic,
Balance Sheet Highlights
Cash and cash equivalents on hand at quarter end were
Second Quarter 2020 Outlook Update
As a result of the uncertainty created by the COVID-19 pandemic, the Company is not providing a second quarter outlook.
Conference Call
Participant Dial-In Numbers: |
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1-800-263-0877 |
International: |
1-646-828-8143 |
Webcast: |
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Replay: |
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8211570 |
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About
With a strong culture of innovation and a relentless focus on utilizing technology to deliver the world's best customer experience,
For more information, please visit MoneyGram.com and follow @MoneyGram.
Forward-Looking Statements
This communication contains forward-looking statements which are protected as forward-looking statements under the Private Securities Litigation Reform Act of 1995 that are not limited to historical facts, but reflect
These risks and uncertainties include, but are not limited to:
- the impact of the COVID-19 outbreak or future epidemics on our business, including the potential for work stoppages, lockdowns, shelter-in-place, or restricted movement guidelines, service delays, lower consumer and commercial activity;
- our ability to compete effectively;
- our ability to maintain key agent or biller relationships, or a reduction in business or transaction volume from these relationships, including our largest agent, Walmart, whether through the introduction by Walmart of additional competing "white label" branded money transfer products or otherwise;
- our ability to manage fraud risks from consumers or agents;
- the ability of us and our agents to comply with
U.S. and international laws and regulations; - litigation or investigations involving us or our agents;
- uncertainties relating to compliance with the Amended DPA entered into with the
U.S. federal government and the effect of the Amended DPA on our reputation and business and our ability to make payments required under the Amended DPA; - regulations addressing consumer privacy, data use and security;
- our ability to successfully develop and timely introduce new and enhanced products and services and our investments in new products, services or infrastructure changes;
- our ability to manage risks associated with our international sales and operations;
- our offering of money transfer services through agents in regions that are politically volatile;
- changes in tax laws or an unfavorable outcome with respect to the audit of our tax returns or tax positions, or a failure by us to establish adequate reserves for tax events;
- our substantial debt service obligations, significant debt covenant requirements and credit ratings;
- major bank failure or sustained financial market illiquidity, or illiquidity at our clearing, cash management and custodial financial institutions;
- the ability of us and our agents to maintain adequate banking relationships;
- a security or privacy breach in systems, networks or databases on which we rely and disruptions to our computer network systems and data centers;
- weakness in economic conditions, in both the
U.S. and global markets; - a significant change, material slow down or complete disruption of international migration patterns;
- the financial health of certain European countries or the secession of a country from the
European Union ; - our ability to manage credit risks from our agents and official check financial institution consumers;
- our ability to adequately protect our brand and intellectual property rights and to avoid infringing on the rights of others;
- our ability to manage risks related to the operation of retail locations and the acquisition or start-up of businesses;
- any restructuring actions and cost reduction initiatives that we undertake may not deliver the expected results and these actions may adversely affect our business;
- our capital structure;
- and uncertainties described in the "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" sections of
MoneyGram's public reports filed with theSecurities and Exchange Commission (the "SEC "), includingMoneyGram's annual report on Form 10-K for the year endedDecember 31, 2019 .
Additional information concerning factors that could cause actual results to differ materially from those in the forward-looking statements is contained from time to time in
Non-GAAP Measures
In addition to results presented in accordance with accounting principles generally accepted in
We believe that these non-GAAP financial measures provide useful information to investors because they are an indicator of the strength and performance of ongoing business operations. These calculations are commonly used as a basis for investors, analysts and other interested parties to evaluate and compare the operating performance and value of companies within our industry. Finally, EBITDA, Adjusted EBITDA, Adjusted EBITDA margin, Adjusted Free Cash Flow, constant currency, adjusted diluted earnings per share and adjusted net income figures are financial and performance measures used by management in reviewing results of operations, forecasting, allocating resources or establishing employee incentive programs. Although
Description of Tables
Table One |
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Condensed Consolidated Statements of Operations |
Table Two |
- |
Segment Results |
Table Three |
- |
Segment Reconciliations |
Table Four |
- |
Reconciliation of Certain Non-GAAP Measures to Relevant GAAP Measures - EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Free Cash Flow |
Table Five |
- |
Reconciliation of Certain Non-GAAP Measures to Relevant GAAP Measures - Adjusted Net Income and Adjusted Diluted EPS |
Table Six |
- |
Condensed Consolidated Balance Sheets |
Table Seven |
- |
Condensed Consolidated Statements of Cash Flows |
CONTACTS |
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Investor Relations: |
Media Relations: |
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214-979-1400 |
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TABLE ONE |
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||||||||||||
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS |
||||||||||||
(Unaudited) |
||||||||||||
(Amounts in millions, except percentages and per share data) |
Three Months Ended |
2020 vs |
||||||||||
2020 |
2019 |
2019 |
||||||||||
REVENUE |
||||||||||||
Fee and other revenue |
$ |
280.8 |
$ |
301.0 |
$ |
(20.2) |
||||||
Investment revenue |
10.1 |
14.4 |
(4.3) |
|||||||||
Total revenue |
290.9 |
315.4 |
(24.5) |
|||||||||
Total revenue change, as reported |
(8) |
% |
(17) |
% |
||||||||
Total revenue change, constant currency |
(7) |
% |
(15) |
% |
||||||||
OPERATING EXPENSES |
||||||||||||
Total commissions and direct transaction expenses |
154.4 |
160.9 |
(6.5) |
|||||||||
Compensation and benefits |
53.4 |
59.4 |
(6.0) |
|||||||||
Transaction and operations support (1) |
38.0 |
52.1 |
(14.1) |
|||||||||
Occupancy, equipment and supplies |
14.9 |
15.4 |
(0.5) |
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Depreciation and amortization |
17.1 |
19.0 |
(1.9) |
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Total operating expenses |
277.8 |
306.8 |
(29.0) |
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OPERATING INCOME |
13.1 |
8.6 |
4.5 |
|||||||||
Other expenses |
||||||||||||
Interest expense |
23.8 |
13.9 |
9.9 |
|||||||||
Other non-operating expense |
1.1 |
1.6 |
(0.5) |
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Total other expenses |
24.9 |
15.5 |
9.4 |
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Loss before income taxes |
(11.8) |
(6.9) |
(4.9) |
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Income tax expense |
9.7 |
6.6 |
3.1 |
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NET LOSS |
$ |
(21.5) |
$ |
(13.5) |
$ |
(8.0) |
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Basic and diluted loss per common share |
$ |
(0.28) |
$ |
(0.21) |
$ |
(0.07) |
||||||
Basic and diluted weighted-average outstanding common shares and equivalents used in computing loss per share |
77.4 |
64.8 |
12.6 |
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(1) Three months ended |
TABLE TWO |
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SEGMENT RESULTS |
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(Unaudited) |
||||||||||||
Global Funds Transfer |
||||||||||||
(Amounts in millions, except percentages) |
Three Months Ended |
2020 vs |
||||||||||
2020 |
2019 |
2019 |
||||||||||
Money transfer revenue |
$ |
255.9 |
$ |
273.3 |
$ |
(17.4) |
||||||
Bill payment revenue |
13.4 |
15.9 |
(2.5) |
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Total revenue |
$ |
269.3 |
$ |
289.2 |
$ |
(19.9) |
||||||
Commissions and direct transaction expenses |
$ |
151.3 |
$ |
154.3 |
$ |
(3.0) |
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Operating income |
$ |
6.7 |
$ |
1.1 |
$ |
5.6 |
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Operating margin |
2.5 |
% |
0.4 |
% |
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Money transfer revenue change, as reported |
(6) |
% |
(19) |
% |
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Money transfer revenue change, constant currency |
(5) |
% |
(16) |
% |
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Financial Paper Products |
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(Amounts in millions, except percentages) |
Three Months Ended |
2020 vs |
||||||||||
2020 |
2019 |
2019 |
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Money order revenue |
$ |
12.1 |
$ |
13.9 |
$ |
(1.8) |
||||||
Official check revenue |
9.5 |
12.3 |
(2.8) |
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Total revenue |
$ |
21.6 |
$ |
26.2 |
$ |
(4.6) |
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Total commissions expense |
$ |
3.1 |
$ |
6.6 |
$ |
(3.5) |
||||||
Operating income |
$ |
7.0 |
$ |
8.2 |
$ |
(1.2) |
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Operating margin |
32.4 |
% |
31.3 |
% |
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TABLE THREE |
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SEGMENT RECONCILIATIONS |
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(Unaudited) |
||||||||||||
Global Funds Transfer |
||||||||||||
(Amounts in millions, except percentages) |
Three Months Ended |
2020 vs |
||||||||||
2020 |
2019 |
2019 |
||||||||||
Revenue (as reported) |
$ |
269.3 |
$ |
289.2 |
$ |
(19.9) |
||||||
Adjusted operating income |
$ |
15.7 |
$ |
12.3 |
$ |
3.4 |
||||||
Legal and contingent matters |
(0.3) |
— |
(0.3) |
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Restructuring and reorganization costs |
(0.5) |
(3.6) |
3.1 |
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Compliance enhancement program |
(1.6) |
(1.1) |
(0.5) |
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Direct monitor costs |
(4.8) |
(4.1) |
(0.7) |
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Stock-based compensation expense |
(1.8) |
(2.4) |
0.6 |
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Total adjustments |
(9.0) |
(11.2) |
2.2 |
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Operating income (as reported) |
$ |
6.7 |
$ |
1.1 |
$ |
5.6 |
||||||
Adjusted operating margin |
5.8 |
% |
4.3 |
% |
||||||||
Total adjustments |
(3.3) |
% |
(3.9) |
% |
||||||||
Operating margin (as reported) |
2.5 |
% |
0.4 |
% |
||||||||
Financial Paper Products |
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(Amounts in millions, except percentages) |
Three Months Ended |
2020 vs |
||||||||||
2020 |
2019 |
2019 |
||||||||||
Revenue (as reported) |
$ |
21.6 |
$ |
26.2 |
$ |
(4.6) |
||||||
Adjusted operating income |
$ |
7.6 |
$ |
8.8 |
$ |
(1.2) |
||||||
Compliance enhancement program |
(0.4) |
(0.4) |
— |
|||||||||
Stock-based compensation expense |
(0.2) |
(0.2) |
— |
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Total adjustments |
(0.6) |
(0.6) |
— |
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Operating income (as reported) |
$ |
7.0 |
$ |
8.2 |
$ |
(1.2) |
||||||
Adjusted operating margin |
35.2 |
% |
33.6 |
% |
||||||||
Total adjustments |
(2.8) |
% |
(2.3) |
% |
||||||||
Operating margin (as reported) |
32.4 |
% |
31.3 |
% |
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TABLE FOUR |
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RECONCILIATION OF CERTAIN NON-GAAP MEASURES TO RELEVANT GAAP MEASURES |
||||||||||||
EBITDA, ADJUSTED EBITDA, ADJUSTED EBITDA MARGIN AND ADJUSTED FREE CASH FLOW |
||||||||||||
(Unaudited) |
||||||||||||
(Amounts in millions, except percentages) |
Three Months Ended |
2020 vs |
||||||||||
2020 |
2019 |
2019 |
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Loss before income taxes |
$ |
(11.8) |
$ |
(6.9) |
$ |
(4.9) |
||||||
Interest expense |
23.8 |
13.9 |
9.9 |
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Depreciation and amortization |
17.1 |
19.0 |
(1.9) |
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Signing bonus amortization |
12.5 |
11.7 |
0.8 |
|||||||||
EBITDA |
41.6 |
37.7 |
3.9 |
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Significant items impacting EBITDA: |
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Direct monitor costs |
4.8 |
4.1 |
0.7 |
|||||||||
Compliance enhancement program |
2.0 |
1.5 |
0.5 |
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Stock-based compensation |
2.0 |
2.6 |
(0.6) |
|||||||||
Restructuring and reorganization costs |
0.5 |
3.5 |
(3.0) |
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Legal and contingent matters |
0.4 |
0.6 |
(0.2) |
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Severance and related costs |
0.2 |
0.1 |
0.1 |
|||||||||
Adjusted EBITDA |
$ |
51.5 |
$ |
50.1 |
$ |
1.4 |
||||||
Adjusted EBITDA margin (1) |
17.7 |
% |
15.9 |
% |
1.8 |
% |
||||||
Adjusted EBITDA change, as reported |
3 |
% |
||||||||||
Adjusted EBITDA change, constant currency adjusted |
4 |
% |
||||||||||
Adjusted EBITDA |
$ |
51.5 |
$ |
50.1 |
$ |
1.4 |
||||||
Cash payments for interest |
(17.6) |
(12.8) |
(4.8) |
|||||||||
Cash payments for taxes, net of refunds |
(2.1) |
(1.2) |
(0.9) |
|||||||||
Cash payments for capital expenditures |
(10.1) |
(12.7) |
2.6 |
|||||||||
Cash payments for agent signing bonuses |
(25.0) |
(10.1) |
(14.9) |
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Adjusted Free Cash (Outflow) Flow |
$ |
(3.3) |
$ |
13.3 |
$ |
(16.6) |
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(1) Adjusted EBITDA margin is calculated as Adjusted EBITDA divided by total revenue. |
TABLE FIVE |
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RECONCILIATION OF CERTAIN NON-GAAP MEASURES TO RELEVANT GAAP MEASURES |
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ADJUSTED NET INCOME AND ADJUSTED DILUTED EPS |
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(Unaudited) |
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Three Months Ended |
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(Amounts in millions, except per share data) |
2020 |
2019 |
||||||
Net loss |
$ |
(21.5) |
$ |
(13.5) |
||||
Total adjustments (1) |
9.9 |
12.4 |
||||||
Tax impacts of adjustments (2) |
(2.3) |
(2.8) |
||||||
Valuation allowance (3) |
10.1 |
— |
||||||
Adjusted net loss |
$ |
(3.8) |
$ |
(3.9) |
||||
Diluted loss per common share |
$ |
(0.28) |
$ |
(0.21) |
||||
Diluted adjustments per common share |
0.23 |
0.15 |
||||||
Diluted adjusted loss per common share |
$ |
(0.05) |
$ |
(0.06) |
||||
Diluted weighted-average outstanding common shares and equivalents |
77.4 |
64.8 |
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(1) See summary of adjustments in Table Four - EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Free Cash Flow. |
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(2) Tax rates used to calculate the tax expense impact are based on the nature and jurisdiction of each adjustment. |
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(3) In the first quarter of 2020, the Company recorded beginning-of-the-year valuation allowance of |
TABLE SIX |
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CONDENSED CONSOLIDATED BALANCE SHEETS |
||||||||
(Unaudited) |
||||||||
(Amounts in millions, except share data) |
|
|
||||||
ASSETS |
||||||||
Cash and cash equivalents |
$ |
131.0 |
$ |
146.8 |
||||
Settlement assets |
2,944.5 |
3,237.0 |
||||||
Property and equipment, net |
169.6 |
176.1 |
||||||
|
442.2 |
442.2 |
||||||
Other assets |
208.4 |
182.9 |
||||||
Total assets |
$ |
3,895.7 |
$ |
4,185.0 |
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LIABILITIES |
||||||||
Payment service obligations |
$ |
2,944.5 |
$ |
3,237.0 |
||||
Debt, net |
877.5 |
850.3 |
||||||
Pension and other postretirement benefits |
76.8 |
77.5 |
||||||
Accounts payable and other liabilities |
264.6 |
260.6 |
||||||
Total liabilities |
4,163.4 |
4,425.4 |
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STOCKHOLDERS' DEFICIT |
||||||||
Participating convertible preferred stock - series D, |
183.9 |
183.9 |
||||||
Common stock, |
0.7 |
0.7 |
||||||
Additional paid-in capital |
1,118.8 |
1,116.9 |
||||||
Retained loss |
(1,488.5) |
(1,460.1) |
||||||
Accumulated other comprehensive loss |
(70.3) |
(63.5) |
||||||
|
(12.3) |
(18.3) |
||||||
Total stockholders' deficit |
(267.7) |
(240.4) |
||||||
Total liabilities and stockholders' deficit |
$ |
3,895.7 |
$ |
4,185.0 |
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TABLE SEVEN |
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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS |
||||||||
(Unaudited) |
||||||||
Three Months Ended |
||||||||
(Amounts in millions) |
2020 |
2019 |
||||||
CASH FLOWS FROM OPERATING ACTIVITIES |
||||||||
Net loss |
$ |
(21.5) |
$ |
(13.5) |
||||
Adjustments to reconcile net loss to net cash (used in) provided by operating activities |
(4.9) |
13.8 |
||||||
Net cash (used in) provided by operating activities |
(26.4) |
0.3 |
||||||
CASH FLOWS FROM INVESTING ACTIVITIES |
||||||||
Purchases of property and equipment |
(10.1) |
(12.7) |
||||||
Net cash used in investing activities |
(10.1) |
(12.7) |
||||||
CASH FLOWS FROM FINANCING ACTIVITIES |
||||||||
Principal payments on debt |
(1.6) |
(2.5) |
||||||
Proceeds from revolving credit facility |
23.0 |
— |
||||||
Payments to tax authorities for stock-based compensation |
(0.7) |
(0.7) |
||||||
Net cash provided by (used in) financing activities |
20.7 |
(3.2) |
||||||
NET CHANGE IN CASH AND CASH EQUIVALENTS |
(15.8) |
(15.6) |
||||||
CASH AND CASH EQUIVALENTS—Beginning of period |
146.8 |
145.5 |
||||||
CASH AND CASH EQUIVALENTS—End of period |
$ |
131.0 |
$ |
129.9 |
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